Gently blot the problem area with a dry cloth (don’t rub), then use a damp cloth with cool water to lift the stain. If needed, apply a sheepskin-approved cleaner. Avoid soaking or machine washing. Let air dry away from heat, then brush gently to restore softness. Check our sheepskin care page for more thorough instructions.

No. While some light shedding may occur initially, each pelt is made from premium sheepskin and is sewn to last for years with proper care.

“Seconds” have minor cosmetic flaws and are more affordable. Regular ones meet the highest quality standards for color and texture.

Same material and quality—just marketed differently. Classic is for general use, Bright Ivory is nursery-focused.

No dyes or artificial coloring are used, so what you’re seeing—those earthy browns, soft greys, and creamy ivories—is exactly how the hide came to us.

Yes, they can. If not cleaned quickly, the wool may feel firmer or look slightly different in the affected area due to how the mess interacts with the natural fibers.

You can use it with or without a sheet. Using it directly offers the full softness and benefits. A thin cotton sheet is okay for extra protection.

Nursery sheepskins are softer, shorter in wool length, and made for baby safety. Non-nursery styles are for general home use.

Ivory sheepskins are natural and undyed, so slight yellow, beige, or off-white tones are normal and vary per pelt.

It is specially tanned for softness, durability, and safety. It is naturally hypoallergenic, breathable, moisture-wicking, and temperature-regulating. Trusted in hospitals, now made for outdoor comfort.

Many parents choose sheepskin for babies because it is natural, breathable, and free from synthetic materials. Sheepskin creates a cozy, calming environment that supports infants’ comfort during rest.

Yes. Natural sheepskin is soft and breathable, and many babies find it gentle on their skin. The wool fibers help reduce friction while maintaining a comfortable surface.

The soft texture and natural warmth of sheepskin can help create a soothing and cozy environment, which may support relaxation for babies during rest.

Lanolin is a natural component found in wool that helps keep fibers soft and comfortable. This natural softness can help create a gentle and cozy surface for babies.

No. Pediatric guidelines advise against placing babies face-down on sheepskin or any soft surface for unsupervised sleep.

No, sheepskin naturally regulates temperature, keeping your baby warm without overheating and comfortable year-round.

Yes. Many parents use sheepskin daily for babies because sheepskin is naturally breathable and comfortable.

Sheepskin can be used for babies from an early age, provided it is used appropriately and under adult supervision.

Many parents choose natural materials for babies because they prefer products that are soft, breathable, and free from synthetic fibers and harsh chemicals.

Yes. Sheepskin naturally helps regulate temperature, helping babies stay warm in cooler conditions and comfortable in warmer weather.

Each sheepskin is unique in shape and size due to its natural and handcrafted nature. Minor size variation or shrinkage from tanning is normal.

Yes, however this is only available for specific items such as our area rugs, mattress covers, and bedcovers.

Not exactly. Each sheepskin is natural and handcrafted, so sizes may vary slightly. Some shrinkage can also happen during tanning. That’s why we list approximate measurements. Every piece is unique in shape and character.

Sheepskin sizes are measured by the length and width of the pelt at its longest and widest points. The length is measured from the top of the pelt (near the head area) to the bottom, while the width is measured across the widest part of the sheepskin. Because sheepskin is a natural product, each pelt has a unique shape, so slight variations in size and outline are normal.

Yes, but sizing varies. Larger dogs may need a bigger sheepskin. Send us your dog’s measurements and we’ll help you find the right fit.

Yes. If If you're looking to convert from women's to kid sizes, here's a helpful tip:
Simply subtract 2 from your women's shoe size to find your youth size.

For example, if you wear a women's size 6, you’d likely fit well in a big kids size 4.

In general, when purchasing woman's shoes as a man, it's recommended to go up 1.5 sizes. For example, if you wear a men size 9, you would typically need a woman's size 10.5. But since we don't have half sizes, and since we recommend going up if you are half size, then I recommend women's size 11 instead.

Yes. Genuine sheepskin may have a light, natural wool scent, especially when first unpacked. This is normal and indicates that the product is made from real sheepskin rather than synthetic materials.

When your sheepskin arrives, it may have a mild wool scent due to natural lanolin and packaging during shipping. This smell usually fades after a few days once the product is aired out.

Yes. The natural scent of sheepskin gradually fades with regular use and proper ventilation. Simply placing the sheepskin in a well-ventilated area can help the scent dissipate more quickly.

If you would like to reduce the smell, you can apply a few drops of essential oil (lavender works best)by dabbing it onto 10–15 spots at the base of the wool where the fibers begin. Another option is to place the sheepskin in the dryer on low heat with natural-scented dryer sheets for about 10–15 minutes. You may repeat either method if needed until the smell fades.

Like many natural fibers, sheepskin may have a slightly stronger wool scent when damp. This is temporary and usually disappears once the sheepskin dries completely.

If your sheepskin develops an unusual or strong odor, it may be due to moisture or improper storage. Allow it to air dry fully in a ventilated area. Proper care and storage will help maintain freshness.

Natural sheepskin offers several wellness benefits thanks to its breathability, softness, and natural wool fibers. It helps create a comfortable and calming environment that supports rest, relaxation, and overall well-being.

Lanolin is a natural wax found in sheep’s wool that helps keep fibers soft and resilient. It contributes to the gentle feel and comfort of sheepskin, helping create a soothing surface that is pleasant against the skin.

Natural materials like sheepskin can help create a warm, comforting connection with nature. Its soft texture and organic fibers can contribute to a sense of grounding and relaxation during rest or sleep.

The natural warmth and softness of sheepskin can help create a cozy and calming environment. This comforting surface may support relaxation and help the body unwind after a long day.

Sheepskin wool fibers help regulate temperature, allow airflow, and wick away moisture, creating a balanced sleeping surface that supports deeper rest and comfort.

Natural sheepskin combines breathability, softness, lanolin-rich wool, and temperature regulation, all of which contribute to a comfortable and restorative environment that supports daily wellness and relaxation.

To care for your sheepskin, gently shake and brush the wool fibers regularlyto keep them soft and fluffy. For minor dirt or spills, use spot cleaning with a damp cloth and mild wool-safe detergent. Occasional airing in a well-ventilated area can also help keep the sheepskin fresh. Avoid machine washing.

Sheepskin requires simple and gentle care. Regular brushing and shaking help keep the wool fluffy, while spot cleaning can be used for minor stains. Occasional airing may help maintain freshness, but machine washing should be avoided.

Yes, you may visit this page for more tips on how to properly care for our sheepskin products.

https://eastperry.com/pages/cleaning-and-caring-for-your-sheepskin

At East Perry, we offer several return options, including instant exchange, product exchange, store credit, or a refund. Returns and exchanges must be initiated within 15 days of receiving your item, and all items must be unused and in their original condition.

To start a return, you can email us at hello@eastperry.com, use our contact form or chat feature, or visit our return portal. Once your request is submitted, it will be reviewed for approval.

After submitting your return request, we will review it based on our return policy. Once approved, we’ll send you a return label. Please pack the item in its original condition and include your name and order number before sending it back.

Yes, you can choose a refund instead of an exchange. However, a $8.95 processing fee will be deducted from your refund.

Yes, if you choose store credit instead of an exchange, you will receive the full amount as store credit with no deductions.

Return shipping for the first exchange within 15 days is free. However, customers are responsible for return shipping costs in other cases, including refunds and additional exchanges.

No, sale items cannot be returned.

Returns or exchanges requested beyond 15 days may still be considered, but customers will be responsible for shipping costs, and approval will depend on item condition and availability.

All returned items must be unused, in original condition, and inspected upon receipt. Returns that do not meet these conditions may not be approved.

Yes, international returns are accepted; however, shipping costs are not reimbursed, and customers are responsible for all return shipping fees.

East Perry products are crafted using sheepskin sourced from free-range sheep raised in the mountains of Europe by small, family-run farms. We work closely with skilled artisans who bring generations of craftsmanship into every piece.

Each product is carefully handcrafted by skilled artisans who have spent generations preserving the ancient craft of working with sheepskin. This hands-on approach ensures every piece is made with intention, care, and attention to detail.

Our sheepskin remains naturally lanolin-rich, unlike many sheepskins that are stripped during industrial tanning. This is achieved through a traditional, gentle tanning method that protects the fiber’s natural structure and preserves its calming, restorative qualities.

No, East Perry products are not mass-produced. Each piece is created in small batches, allowing us to maintain high quality, authenticity, and uniqueness in every item.

We use natural sheepskin and wool, often minimally processed to retain their natural softness, durability, and beneficial properties.

Small-batch production allows us to preserve craftsmanship, sustainability, and quality, ensuring each product reflects the care and tradition behind its creation.

Because our products are handcrafted, production times may vary. Some items, especially larger or handwoven pieces, can take several weeks to complete due to the detailed, artisanal process.

East Perry products are designed to support better sleep by creating a calm, comfortable, and cozy sleep environment. Our natural sheepskin helps regulate temperature and provides a soothing surface for deeper rest.

Sheepskin is naturally breathable and temperature-regulating, which helps prevent overheating or discomfort during the night, two key factors for achieving better sleep.

Yes, many parents use East Perry products to support better sleep for babies. The soft, gentle texture creates a calming and secure sleep space that can help babies settle more easily.

Our sheepskin retains its natural lanolin, which helps keep the fibers soft and soothing. This enhances comfort and contributes to a more relaxing environment for better sleep.

Our mattress covers, sheepskin rugs, loungers, and sheepskin pillows are popular choices for promoting better sleep, as they provide both comfort and support.

Absolutely. Sheepskin adapts to seasonal changes, making it ideal for better sleep in both warm and cool conditions.

Many customers notice improved comfort right away. While results vary, creating a more comfortable sleep environment can quickly contribute to better sleep quality.

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Shipping times vary depending on the product. Smaller items may arrive within a few days, while larger handcrafted items like rugs or blankets may take longer due to production and transit time.

Shipping locations vary depending on the product. Smaller items may ship from the USA, while larger handcrafted pieces are shipped from our production in Europe.

Yes, all shipping orders include tracking details. You will receive a tracking number via email once your order has been dispatched.

Shipping delays may occur due to carrier delays, international transit times, or extended production time for handcrafted items.

If you need faster shipping, you may leave a note at checkout. While we will do our best to accommodate your request, expedited shipping is not guaranteed.

Yes, since many of our products are handcrafted, production time may impact the overall shipping timeline before dispatch.

If your shipping is delayed, we recommend checking your tracking information for updates. Delays are often due to the shipping carrier and are outside of our control.

Yes, we offer international shipping. Please note that delivery times may vary depending on your location and customs processing.

Once your shipping order is dispatched, you will receive a tracking email. Delivery time will depend on your location and the product ordered.

To file a claims request, simply visit our claims page and click “File a Claim.” Please have your order number and relevant details ready to ensure a smooth process.

Our claims process covers orders that are lost, damaged during transit, or stolen while in transit.

Claims do not cover issues that occur after delivery, such as packages stolen after being dropped off or damage that happens after the item has been received.

Shipping insurance (Navidium) is optional, but it is recommended. It allows us to process claims more quickly and confidently in case of loss or damage during transit.

When submitting claims, please provide your order number and relevant details about the issue to help us review your request efficiently.

We review all claims as quickly as possible and will get back to you with the next steps once your request has been assessed.

Once your claims request is submitted, our team will review the details and guide you through the next steps, which may include a replacement or refund if approved.

Claims are primarily applicable to issues that occur during shipping. Coverage may vary depending on whether shipping insurance was selected at checkout.

If you purchased shipping insurance, please note that the insurance fee is non-refundable, as it covers your package during transit.